Management of volunteer work

At its most basic level, volunteer management is the selection, supervision and engagement of volunteers. But it’s much more than that. Volunteer management opens an organization to the community and allows citizens to get involved. Managers of volunteers ensure the well-being and happiness of an organization’s volunteers. They keep volunteer programs effective and engaging. Depending on an organization’s structure, size and resources, volunteer resource management can be undertaken by a full-time paid professional, as one aspect of another staff position or by a volunteer. Some organizations integrate their human resources management systems to include everyone who completes work on behalf of the organization—whether they are paid employees, volunteers, community service participants, interns or students on job placements. No matter how the position fits within the organization, volunteer resource management plays an essential role in driving any volunteer-involving organization’s mission.